Anything which is unchanging task that has a high volume of repetitive transactions is a rule-based task. In such tasks, the execution is often taken away from humans and done by software. Higher the execution complexity, higher the ability to automat and vice-versa. Example – use of Chatbot, excels, etc.

These are the hard-to-automate jobs that are extremely stressful with a low margin of error. These often require supreme emotional intelligence and cause an extraordinary degree of stress. Examples – Negotiator, Undercover agent, Crisis Manager, etc.

Roles that require very high human touch and intangible skills. These are jobs require an ability to influence decisions. Examples - Customer servicing, Public Relations, Sales & Marketing, HR, etc.

Many of the tasks require an extremely high degree of technical knowledge or multidisciplinary approach, the jobs can be classified as cognitively complex. Example- Surgeon, etc.

As machines start doing more and more of the transactions, the work that depends on human creativity will become more important. These are jobs that require design thinking to solve the problem or enhance experience.